Privacy Policy

1. Introduction

Apex Cloud Tech ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect when you visit our website, engage our services, or use our platforms (including ClickIntel, HealthIntel, and OliLearn), how we use it, and the choices you have regarding your information.

2. Information We Collect

We may collect the following categories of information:

• Personal identifiers: name, email address, phone number, and company name when you contact us, register an account, or subscribe to our newsletter.
• Project information: details you provide about your business and project requirements when requesting our services.
• Usage data: IP address, browser type, device information, pages visited, and interaction data collected automatically via cookies and analytics tools.
• Payment data: billing information processed securely through third-party payment processors. We do not store full card details.

3. How We Use Your Information

• To provide, operate, and improve our website and services.
• To respond to inquiries and communicate with you about projects, proposals, and support.
• To process transactions and send transactional notifications.
• To send newsletters, updates, and marketing communications (where you have opted in).
• To analyze usage, monitor security, and prevent fraud or abuse.
• To comply with legal obligations and enforce our Terms of Service.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our website. You can control cookies through your browser settings; however, disabling certain cookies may affect the functionality of the site.

5. Sharing of Information

We do not sell your personal information. We may share your information only in the following circumstances:

• Service providers: trusted third parties (e.g., hosting, analytics, and payment processors) who assist us in operating our business, bound by confidentiality obligations.
• Legal compliance: when required by law, regulation, or a valid legal request.
• Business transfers: in connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, it is securely deleted or anonymized.

7. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal retention requirements.
• Object to or restrict certain processing activities.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at hello@apexcloudtech.com.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

10. Third-Party Services

Our services may integrate with or link to third-party websites and platforms, including our SaaS products ClickIntel, HealthIntel, and OliLearn. This Privacy Policy does not apply to the practices of third parties, and we encourage you to review their privacy policies.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. By using our services, you consent to such transfers, which we conduct using appropriate safeguards in accordance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, contact us at hello@apexcloudtech.com or through our contact page.